Contact

Contact Info

Based in Kuala Lumpur, Ipet Express is focused on providing the highest level of customer service and pet goods. We are continually searching for new products to keep our pets happy. Our main focus is to supply high quality products for all your pets.

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Working Days/Hours

Mon - Sun / 10:00 AM - 10:00 PM


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    Frequently Asked Questions

    We are using several courier provider for our goods delivery to ensure the efficiency of delivery time for each location.

    We are unable to accommodate any changes nor cancellations once the payment is made
    Upon receiving order confirmation, your order will be processed on the next business day. The delivery lead time will take between 2 to 7 days, depending on the location
    Sorry for any inconvenience caused. If your order is delayed, kindly track your order with the tracking number given as our courier delivery differs based on location. If your orders has not been delivered yet, please contact us as soon as possible.
    To mitigate disappointments, we will check thru the goods before delivery.  However, should there be any issues as mentioned, please email to us at Saleipetexpress@gmail.com within 3 days from date of receiving the goods by furnishing the following details:
    1. a) Name & contact number
    2. b) Invoice number
    3. c) Name and quantity of products with issues.
    4. d) Photos of the products with issues
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